RUSTY'S AUTO BODY, BULLHEAD CITY

MARY AND I BOTH GREW UP IN RURAL MID-WEST AMERICA, FORTY SOME YEARS AGO, IN A SIMPLER TIME, BEFORE THE DAYS OF THE BIG BOX STORES, INTERNET SHOPPING, AND MANUFACTURE WARRANTIES. WHEN YOU DID BUSINESS AND BOUGHT PRODUCTS AND SERVICES YOU WERE DEALING WITH REAL PEOPLE AND MOST LIKELY THE OWNER OF THE STORE.

WE RECENTLY RAN INTO THIS OLD TIME SERVICE AND CUSTOMER SERVICE AT RUSTY'S AUTO BODY, BULLHEAD CITY, AZ. YOU REMEMBER LAST SPRING WHEN WE HIT A PIT BULL ON THE WAY HOME FROM WORK AND HAD TO HAVE THE HONDA REPAIRED? WE TOOK IT TO RUSTY'S.

OVER THE SUMMER THE PAINT BEGAN TO PEEL OFF THE REPLACED FRONT GRILL (RIGHT UNDER THE RED MARK).

WE TOOK THE HONDA BACK TO RUSTY'S THIS FALL, READY FOR THE SONG AND DANCE OF PAINT COMPANY WARRANTY, OR CONTACT YOUR INSURANCE COMPANY, ETC. INSTEAD THE PROPRIETOR WALKED OUT AND LOOKED AT THE CAR, AND SAID IT WAS HIS FAULT AND THEY WOULD REPAINT IT AT NO CHARGE WHENEVER WE WANTED TO DROP THE CAR OFF. "I STAND BEHIND MY WORK", HE SAID.

WE PICKED UP THE CAR TODAY, AND IT WAS FRESHLY WASHED. GLAD TO SEE SOMEBODY THAT STILL KNOWS HOW TO DO BUSINESS THE OLE FASHION WAY.

"SUNNY & 80"

THE PUNCH LINE
"The annual cat show begins tomorrow at Madison Square Garden. Donald Trump was walking by Madison Square Garden earlier today, and that thing on his head arched its back and hissed." -- David Letterman.